Design or Edit Document Templates / Define Unknown Documents

This procedure is used by the FI Administrator and Document Administrator to design templates for use in signing.

A Document Template contains Party names, signature locations, initial locations, dates of signing, indexes information and more.

Note:

This page may not display for your installation depending on permissions set by the Administrator.

Fonts used when defining fields and regions on this page are fonts used by the defining workstation. If the viewing workstation does not have the same fonts, the fields and regions may display with different fonts.

 

Stop:

The Source PDF should not contain actual customer or private information.

Processing sessions that contain partial documents, such as submitting one page of a two-page document, may result in an error. If an error occurs when submitting partial documents to eSign, click Delete and contact your administrator.

eSign Client Error Message

The Define Document Template (RTS) procedure for a new document is the same as defining an Unknown document.

After clicking Design Template, the New Template page appears.

When an eSign user processes a session with Unknown documents, the eSign user will be directed to the Collected Documents page, where they can click on a link to define the template.

We'll discuss:

New Template Page

New Template Screen Layout

New Template, RTS

Action Button:

  • Cancel: Click to cancel the Design Template process.

Message center: Displays instructions, messages and feedback for the user.

Browse / Drag and Drop Area: Drop a PDF document in this area or click to select a location and PDF document. Multiple documents can be added at the same time. Each document has to be defined before it can be processed in a session.

Available Documents: Lists documents waiting to be defined as templates. Documents will remain in queue until being converted or deleted. The following information will display after a document has been loaded:

Document Name: Displays the document name as "Unknown (Document Name)". The extension does not display. The document name can be modified during the template definition process.
Preview icon: View the document in a separate PDF window.
Delete icon: Remove the document from the Available Documents list.
Open Template Manager icon: Continue the template definition process.

Collected Documents Page

Refer to Collected Documents Page for more information. This page may not display for your installation.

Collected Documents Page with Undefined Document

Action Buttons:

  • Create Session: Create a session using the documents in the Selected Documents section.
  • Add to Session: Add the documents in the Selected Documents section to an existing section.
  • Refresh: Refreshes this screen.

Message center: Displays instructions, messages and feedback for the user.

Add Documents Browse/Drag and Drop Area: Drop a PDF document in this area or click to select a location and PDF document.

Delete All: Deletes all documents listed. You will be prompted to confirm.

Selected Documents: The Selected Documents section contains all of the documents that have been chosen as part of a document set, including unknown documents. Unknown documents must be defined before they can be fully included when processing the document set. The following information will display after a document has been loaded:

Reorder: Drag and drop the Reorder icon to change a document's order in the document set.

Document Name: The name of the document is displayed here. Unknown documents will display "Unknown" and the file name without extension.

Preview icon: View the document in a separate PDF window.

Delete icon: Delete the document from the Available Documents list.

Open Template Manager icon: Continue the template definition process. Previously defined documents cannot be edited from this page.

To continue, click Open Template Manager.

New Template

New RTS Template

Collected Documents

Collected Documents, Click Open Template Manager

The Template Manager page appears and displays the selected document. At this point, only the Cancel, Define Document, Zoom In and Zoom Out icons are enabled.

Template Manager, Populated

Refer to Template Manager for a listing of functions and controls on the Template Manager page.